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1-Year Limited Warranty

We strive to provide the best quality products for our customers. All of our products are tested carefully before being shipped out. As cautious as we may be, we're humans and understand that things happen. To provide peace of mind when shopping with us, we've created our 1-year limited warranty program! Under this program, your device will be eligible for a replacement/refund if any of the following happens:

  • Manufacturer Defect (Cracked screen, missing pieces, etc.)

  • Component Failure (Charging, Sensor, etc.)

  • Bluetooth Failure (Connectivity issues)

What we don't cover:

  • Cosmetic (scratches and scuffs due to wear or accidental drops)  

  • Water damaged (due to misused)

  • Theft

For warranty claims, contact us via email (support@tecsurfer.shop). A purchase receipt or other proof of date of purchase will be required to process all warranty claims.